Blog, Resources
According to the U.S Department of Justice’s Bureau of Justice Statistics (BJS), over 90 million individuals, approximately 30% of the population in the country, have a criminal record on file in state criminal history repositories.
This statistic does not include traffic infractions (e.g., improper turns, parking violations, failure to stop, some speeding violations, among others) which are the most common form of infractions and also do not appear in criminal records (when they are paid, or the court citation was fulfilled), because traffic tickets are classified as infractions and are considered non-criminal offenses.
Misdemeanors (e.g., Driving Under Influence (DUI), disorderly conduct, use of controlled substances, simple assault, among others) are more serious offenses than infractions and appear in criminal records. In some circumstances, a misdemeanor can escalate to a felony. Felonies are the most serious types of crimes (e.g., DUI that causes injury, serious bodily injury or death, murder, robbery, aggravated assault, rape, among others). Like misdemeanors, felonies also appear in the criminal history on file in state criminal history repositories.
Criminal records vary from one-time arrest, where charges may be dropped completely, to violent, serious, and lengthy criminal histories. The BJS statistics show that the majority of arrests are for non-violent and minor offenses, only 4% of the arrests are for felonies, and most arrests, both misdemeanors and felonies, do not end in a conviction.
According to the Society for Human Resource Management, nine out of ten employers run criminal background screens on applicants as part of their hiring process. Employers require consumer reports in order to ensure a safe work environment for employees and to assess the overall trustworthiness of the job candidate. Background screenings also reduce theft, embezzlement and other criminal activity. Some background screenings are required by state law for a position such as a teacher or licensed medical practitioner. Employers are not only protecting the company’s reputation but are also reducing the risk of legal liability for negligent hiring. Thus, in the selection process, some companies reject applicants who have criminal charges.
Employers should be aware that it is highly likely that consumer reports may have negative information about the applicants. In these instances, a greater understanding is important to dispel some employers’ myths or paradigms. “The fact of an arrest does not establish that criminal conduct has occurred. Arrests are not proof of criminal conduct. Many arrests do not result in criminal charges or the charges are dismissed,” according to the Equal Employment Opportunity Commission (EEOC). By contrast, records of convictions of crimes will usually serve as sufficient evidence that a person engaged in improper conduct.
Finding a point of balance and justice between millions of people with criminal records at the time of getting a job and the legitimacy of the employers to not consider an applicant for employment based on their criminal records, has become a great challenge. The law, jurisprudence, and institutions like the EEOC have all weighed in on this situation.
First, the Fair Credit Reporting Act restricts Consumer Reporting Agencies (CRA’s) reporting any non-convictions older than 7 years, unless the applicant is expected to earn 75,000 or more annually [15 U.S.C. 1681c (a) (2) (5)]. Some state laws and local ordinances also restrict CRA’s from reporting non-convictions regardless of age.
Thereby, the large number of applicants who have criminal records are not marked for life because non-convictions (records of arrest and certain adverse information) are not reflected in the consumer reports with the passage of some years and may not be reported at all. These restrictions create a point of balance between employers and applicants with criminal records. For employers, they can still know relevant information about the applicant, like convictions, and for the applicants because not all the information about their criminal history may be disclosed. SELECTiON.COM® works diligently on compliance with federal and state law regarding these restrictions.
Second, the jurisprudence has cited three factors that employers shall seriously consider in their hiring policies when the applicant has a criminal record (Green v. Missouri Pacific Railroad, 549 F.2d 1158, 8th Cir. 1977). The three factors are; the nature and gravity of the offense or conduct; the time that has passed since the offense, conduct and/or completion of the sentence, and the nature of the job held or sought.
Finally, the EEOC has consolidated and updated enforcement guidance regarding the use of arrest or conviction records in employment decisions. The guide describes two types of discrimination in employment decisions, disparate treatment and disparate impact. According to the EEOC, disparate treatment means “a violation may occur when an employer treats criminal history information differently for different applicants or employees, based on their race or national origin.” For its part, disparate-impact liability may occur when “an employer's neutral policy (e.g., excluding applicants from employment based on certain criminal conduct) may disproportionately impact some individuals protected under Title VII and may violate the law if not job-related and consistent with business necessity,” the guide explains.
It is very important for decision-makers, hiring officials, and managers to know the law, jurisprudence, and the EEOC enforcement guidance to allow employers to make hiring decisions appropriate and equitable, without engaging in discrimination.
In conclusion, employers are challenged to provide this large number of individuals the opportunity to apply, be considered, and hired for a job. In the end, it is in the employer's hands to analyze the seriousness of the applicants' conduct and create a balance between an opportunity and responsible hiring.
This article gives a general overview of the legal matters. However, it is your responsibility to ensure compliance with all the relevant federal, state, and local laws governing this area. SELECTiON.COM® does not provide legal advice, and we always suggest consulting your own legal counsel for all applicant approval matters.
Blog, Resources
NAPBS Has Evolved Into a Global Organization and Rebranded as the Professional Background Screening Association.
On September 9, the National Association of Professional Background Screeners (NAPBS) publicized that its members voted at the 2019 NAPBS Annual Conference in San Antonio, Texas, to approve the association’s rebrand to the Professional Background Screening Association (PBSA).
Established in 2003, PBSA is the only association of its kind and has become the trusted authority for the screening professionals. PBSA was established to promote a high level of ethics and performance standards for the background check industry. This association currently represents over 880 member companies engaged in employment and tenant background screening across the United States.
This rebranding allows for the association to transition fully into a global organization. Currently, the organization has three international chapters and is expanding. The rebrand includes a new logo, branding, and website.
PBSA Member companies are Consumer Reporting Agencies defined under the Fair Credit Reporting Act, and these agencies are regulated by both the Federal Trade Commission and Consumer Financial Protection Bureau. SELECTiON.COM® is a proud member of the PBSA.
The PBSA offers a Background Screening Agency Accreditation Program. Its purpose is to achieve excellence through high professional standards, including the adoption of best practices, awareness of legal compliance, and development of rules that protect clients and consumers. SELECTION.COM® is part of this prestigious program as well, and achieving this certification was no easy task.
To become an accredited firm, SELECTiON.COM® had to demonstrate initial and ongoing compliance with the accreditation standards as prepared by the Background Screening Credentialing Council. Compliance is determined through a rigorous review and on-site audits, which are completed by an independent third-party auditor. SELECTION.COM® documented each of the policies and processes required in each area within the standard and demonstrated visible compliance with their policies to the auditor. The program also required SELECTiON.COM® to commit to uphold and deliver the highest level of industry standards in the following critical areas: Information Security, Legal and Compliance, Client Education, Researcher and Data Standards, Verification Services Standards and Business Practices.
Consumer Reporting Agencies (CRAs) like SELECTiON.COM® help provide the country and its citizens with a safer environment in which to live, work, and play. The common goal for CRAs and PBSA is to continue working together to identify best practices and promote the highest ethical standards.
Contact us today to learn more.
This article gives a general overview of the legal matters. However, it is your responsibility to ensure compliance with all the relevant federal, state, and local laws governing this area. SELECTiON.COM® does not provide legal advice, and we always suggest consulting your own legal counsel for all applicant approval matters.   Â
Back to Basics, Blog, Resources
What is E-Verify?Â
E-Verify is a system that compares data from your Form I-9 and Employment Eligibility Verification to U.S. Department of Homeland Security and Social Security Administration records to validate that employees are approved for work in the United States.Â
E-Verify is mandatory for federal contractors with contracts containing the Federal Acquisition Regulation E-Verify clause, and some states require the use of E-Verify for employers. Many employers participate voluntarily in E-Verify as a supplement to Form I-9.Â
Today, E-Verify has over 75,000 registered employers of all sizes with about 1,400 new participating companies every week. Â
Which states require E-Verify?Â
Twenty states mandate the use of E-Verify for at least some public and/or private employers: Â
- AlabamaÂ
- ArizonaÂ
- ColoradoÂ
- FloridaÂ
- Georgia
- IdahoÂ
- IndianaÂ
- LouisianaÂ
- MichiganÂ
- MississippiÂ
- MissouriÂ
- NebraskaÂ
- North CarolinaÂ
- OklahomaÂ
- Pennsylvania
- South CarolinaÂ
- TennesseeÂ
- UtahÂ
- Virginia Â
- West Virginia
When should E-Verify be used? 
E-Verify is only used after an offer of employment has been accepted by the individual applicant. Â
E-Verify should not be used to pre-screen individuals for employment. E-Verify is not a criminal background check. It is a Human Resources onboarding function used to verify legal eligibility to work.Â
Once the account has been set up, the E-Verify program must be used on ALL new employees, (Federal Contractors have different regulations).Â
It cannot be used later than the third business day after the individual has started to work. The employer has three days after the date of hire to verify legal eligibility to work. Â
For employers to stop using the E-Verify program, they must provide 30 days written notice to the government, per the signed Memorandum of Understanding. Â
 SELECTiON.COM®’s software integration with the federal government’s Employment Verification Program (E-Verify) allows employers to quickly and accurately verify new employees’ legal right to work.Â
With SELECTiON.COM®, you can manage your work authorization program through Fastrax Select® from start to finish. Our secure services help you to ensure that your workforce is legally authorized to work. Our program improves the efficiency of your Form I-9 employment verification process and the accuracy of your payroll and tax reporting. It also substantially decreases human error in completing Form I-9s. Â
In turn, it also cost-effectively reduces your exposure to government audits, financial penalties, and negative publicity resulting from non-compliance.Â
Contact us  today to see how SELECTiON.COM® can take your employee onboarding process to the next level.Â
Blog, Resources
Companies are not all created equal, and for that matter, neither is customer service.
It is estimated that 73 percent of buyers value customer service. It is an essential factor in purchasing services. Customer service is one of the top reasons that a customer will continue doing business with a company after the initial sale. They will return to businesses that make them feel valued.
Customers look for companies that are knowledgeable and can communicate well. It is especially crucial for background screening companies to be timely and keep their clients well-informed.
With background screening companies, customers look for one that can provide a fast turnaround time for their pre-employment screenings. They also need a company that is proactive about updating the customer on screening status.
At SELECTiON.COM® we strive to deliver the best customer service to you, our clients, every day. We believe that the best way possible for this is to house all our services under one roof instead of overseas. Our customers support, verification specialists, and IT departments are in-house and easy to reach.
Customer Support
Our in-house customer support representatives are highly trained and qualified to answer your questions. Customer support representatives at SELECTiON.COM® have a tenure of 7.5 years in the industry. We make each call a priority. Our customer support representatives understand how important it is to listen carefully to not only better understand the needs of our clients, but to also demonstrate to our customer our overwhelming desire to help. Our Five Star team is available from 8 a.m. to 8 p.m. Monday through Friday, via phone or online chat.
Verification Specialists
Our in-house verification department will help to improve your hiring process workflow by verifying important information for you. They check prior employment, education, and personal references, which currently are almost a necessity with the increased amount of resume falsification in the job market. Our specialists will make the first attempt to reach the previous employer, as provided by the client or applicant, within 24 hours of the order date. Their log notes are up-to-date, and in real-time, so you can always see the exact status of your request. The time it takes for our specialists to complete a verification can differ depending on the circumstances. We pride ourselves on being prepared for any circumstances thrown our way.
Information Technology (IT)
Our in-house IT department can facilitate every need you may have. We have performed integrations with businesses across the country, including but not limited to, Virtus, Taleo, UltiPro, Catholic Mutual Group, etc. These integrations have helped our clients save hundreds of thousands of dollars by streamlining the process. Not only that, but we offer access to our applicant tracking system, which saves a considerable amount of time for many of our clients at no additional cost.
Contact us today to see how SELECTiON.COM® can make a difference in your onboarding process.
NOTE: The contents of this article are not legal advice for your particular situation. You should neither act nor rely upon anything stated in this article without first consulting your legal counsel.  
Blog, Resources
You’ve hired a new employee. After sending them a job offer, you run a background check to search for any red flags. Their previous employment, education, and criminal history all come back clear. So you’re done with employee screening now, right? Well, not exactly. To continue to have a safe workplace and for your customer's safety, it is good practice to rescreen your current employees regularly.
Only eleven percent of companies consistently rescreen their current employees. For the remaining eighty-nine percent, if an employee commits a crime after being hired, then the only way they’re going to find out is when the employee starts missing days for court or disappears altogether when they go to jail. For this reason, many companies are beginning to adopt this rescreening policy.
Bring Issues to Light
Some employers only see it as an added cost to their business, but that is far from the truth. By implementing a policy of checking for criminal records or verifying credentials on an annual or semi-annual basis, employers can save themselves a lot of future time and money due to legal liabilities.
The most convincing reason to rescreen is that it allows employers to keep their workplace safe. The most common issues that come to light in a rescreening are financial problems, revoking of a professional license or recent criminal activity. If these issues weren’t brought into the open through rescreening, then this could lead to severe liabilities for your business. This transparency allows for more trust and a safe workplace.
Quarterly Watch® by SELECTiON.COM® allows employers to re-check their employees, volunteers, or sub-contractors quarterly, to make sure no new criminal activity has occurred since hiring. While most of our clients prefer to re-screen every three months, we also offer the option of annual and semi-annual checks. Quarterly Watch® is an innovative combination of our Search America® national criminal database and background check automation.
Contact us today to add Quarterly Watch® to your company’s background screening process.
NOTE: The contents of this article are not legal advice for your particular situation. You should neither act nor rely upon anything stated in this article without first consulting your legal counsel. 
Blog, Resources
Employees are given much responsibility and are essential to running a business. That can also create a significant risk. Employee theft is a big issue that small business owners face in the United States. According to the National Federation of Independent Business (NFIB), nearly two-thirds of small businesses fall victim to employee theft and forty percent of employee theft is monetary.
Most businesses that do have issues of employee theft will not seek legal action. Only sixteen percent of companies report employee theft to police because companies don’t believe it’s worth their time to pursue it. Large companies may think it’s not worth their trouble, but smaller businesses take a harder hit and can’t risk it. There are many ways to be proactive to stop employee theft before it even happens.
Check Background
Criminal background checks are one way to prevent hiring employees with records of employee theft. While there is no way to protect against employee theft or prevent first-time offenders entirely, the best way to prevent employee theft is to make smart hiring decisions.
Knowing the background of your applicant can be your greatest indicator of the ability to do their job with honesty and integrity. The only way to truly know is to check their criminal and work history for specific incidents that indicate such behavior. By conducting criminal background checks on job candidates, a company can be sure that applicants don’t have any previous record of misusing company property.
Check References
Although criminal background checks will give you valuable information about an applicant’s criminal history, a character reference check is the best way to get others’ perceptions of your applicant. References will give you information on the applicant’s character. This is essential information when making a hiring decision that will reflect on your business and ethical values.
It’s a good idea to consistently look out for any red flags, such as unexplained debt or missing financial records throughout employment.
SELECTiON.COM® will develop a pre-employment and post-employment system to mitigate the risk of employee theft. Our pre-employment background check options along with our Quarterly Watch®, which can be run yearly as well, will help keep you on the right track.
Contact us today to see how SELECTiON.COM® can take your employment background check process to the next level.  
NOTE: The contents of this article are not legal advice for your particular situation. You should neither act nor rely upon anything stated in this article without first consulting your legal counsel.