Live Customer Support

The System Administrator’s role is to manage in-house computer software systems, servers, storage devices and network connections to ensure high availability and security of the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Manage virtual and physical Windows and Ubuntu Servers
  • Manage Active Directory, Microsoft 365
  • Manage end user accounts, permissions, access rights, and storage allocations in accordance with best practices
  • Familiarity with MS SQL server, windows clustering, domain controller setup, and group policy
  • Ensure the security of the server infrastructure by implementing industry best-practices regarding privacy, security, and regulatory compliance.
  • Develop and maintain documentation about current environment setup, standard operating procedures, and best practices.
  • Perform and test routine system backups and restores.
  • Anticipate, mitigate, identify, troubleshoot, and correct hardware and software issues on servers, and workstations. Escalate incidents as necessary.
  • Server asset management, including maintenance of server component inventory and related documentation and technical specifications information.
  • Recommend, schedule, and perform software and hardware upgrades, patches and re-configurations.
  • Develop required reports in response to business user and management needs.
  • Manage vendors, outsourcers, and contractors to secure software products and services
  • Build and deploy new servers on the network as needed.
  • Support NAS and SAN storage management
  • Other duties may be assigned

STRATEGY & PLANNING

  • Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department managers.
  • Coordinate with business application, and database administration functions to implement desktop and server systems that utilize industry best practices to meet corporate objectives.
  • Deploy workstations, servers, printers, scanners, firewalls, encryption systems, and appliance security systems.

EDUCATION/EXPERIENCE:

  • 3-5 years of experience in a technical role with increasing responsibility. Bachelor Degree in Computer Science preferred or equivalent relevant work experience and/or hardware/software certification(s).
  • Thorough understanding of Microsoft applications/infrastructure.
  • Ability to communicate effectively with staff and clients.
  • Strong documentation/reporting skills.
  • Senior level analytical/troubleshooting and organizational skills.
  • Capable of resolving critical software and hardware issues in a time sensitive manner, cognizant of requisite service levels.
  • Must be fluent with Windows networking, advanced desktop support, and have significant work experience or certifications in the following: Microsoft Active Directory Microsoft Server, Microsoft file and print services, Microsoft Exchange 365, Microsoft Windows 10/11, Microsoft 365, Clustering, Hyper-V, LAN, WAN, TCP/IP, etc. Familiarity with Mac OS (including mobile devices).
  • Exposure to Virtual Desktop environments.
  • Strong understanding of Network Infrastructure is required. Carbonite Server knowledge is preferred. Linux knowledge preferred.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LOCATION: Hybrid position. Remote work is available but employee will be required to go to the office

An Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why you should work for SELECTiON.COM®

  • 401K
  • Incentive/Bonus Program
  • Health Insurance
  • In-house Company Gym
  • Growing Company
  • Veteran Owned

Qualified and available candidates please include a detailed resume.

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