Support is handled through the FASTRAX® portal.
Clients: Log in to FASTRAX® and use the support chat for the fastest help.
Applicants / Volunteers: Visit our Employee/Volunteer Area for guidance or use the Support Chat if you need help entering your information or completing the process.
Please don’t use the sales contact forms for support questions. Those messages go to the sales inbox first and must be forwarded to the support team, which can delay your response.
Quick note for applicants / volunteers
For questions about your employment status, next steps, or timing, your organization is your best point of contact.