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The Sweetest Words I Ever Hear

The Sweetest Words I Ever Hear

INFORMATION OVERLOAD

Most of us are inundated with calls from marketers and sales people throughout the day, even if we’re not the one making the ultimate buying decision. So even though no one likes the sound of the office phone ringing incessantly, often times it’s easier to just let the call go to voicemail.

Returning that call? Well, that will just have to wait.

Unfortunately, my job is to make your phone ring. I’m not a bad person and I’m certainly not calling to complicate your day. I’m hoping to have an opportunity to connect in an effort to help save you money, time, exposure and a variety of other things that can make a positive impact on your company. 

TIMING IS EVERYTHING

In any sales career, the salesperson is always looking for the next opportunity and their success, in most cases, is a matter of timing.

It’s usually all about being in front of the right person at the right time.

It’s fairly simple to identify the decision maker(s), but how can I, the salesperson, know the right time?  This is where you come in.

During the course of these daily attempts to reach the decision makers in any company, many of these calls will invariably land in voice mail or with an administrative person who promises to convey a message because you are out, busy, or just plain unavailable.

In most cases I won’t leave a message, because I can’t expect someone to call a name and number that is unfamiliar without knowing the reason for the call. Plus, it’s my job to reach out to you and not the other way around! I’ll call back later.

When I do leave a message, it is generally very brief: who, what, why and my contact info.

Of course, I will make subsequent attempts to reach you via email or social media platforms, in addition to trying you again on the phone.

This all sounds vaguely familiar, doesn’t it?

MAKE IT STOP

So how do you handle this unceasing, intrusive pleading for your response?

The majority will ignore these attempts and hope that the caller just gives up. Unfortunately, a lot of callers, just like me, are very persistent.

In the current Business to Business marketplace, most salespeople will exhaust their call sheet. Every. Single. Day. They do this in large part because it is their job, but also because they know that they may be one call away from finding a potential client who really needs their products and services.

So, the next time your phone rings think about answering and either telling the caller to “go away” or to “call back at a better time”.

Even better, a simple “we aren’t interested” or “we won’t be looking at these services until next year”, will not only provide the caller something to work with and some timeframe to honor, but it will make your phone ring a little less often. Guaranteed!

I promise, as a professional sales person, I will honor your timeframe and your wishes. Granted, a “not interested” response is certainly not The Sweetest Words I Ever Hear, but a very close second.

Now, get on with your day. I’ve got calls to make!

SELECTiON.COM® to Co-Sponsor Catholic Leadership Conference

SELECTiON.COM® to Co-Sponsor Catholic Leadership Conference

The 12th Annual Child & Youth Protection Catholic Leadership Conference (“CYPCLC”), to be held next month in Savannah, Georgia, promises to provide more than 200 church leaders with a thought-provoking and inspiring list of speakers and activities, and once again SELECTiON.COM® is a proud co-sponsor.

A nationwide provider of pre-employment and background checks, SELECTiON.COM® is a faith-based company committed to making dioceses across the nation safer.

As a lifelong member of the Catholic Church, especially, it is a thrill being associated with a group that does such important work,” said Wayne Jung, SELECTiON.COM® Vice President of Sales and Marketing. We feel a deep sense of obligation to keeping children and families safe, and we are proud to support the CYPCLC.” 

This year over 160 diocesan representatives from around the country are scheduled to attend the Savannah conference, which runs from February 26 through March 1, 2017.

The CYPCLC is the nation’s leading conference on child and family safety.

SELECTiON.COM® is one of three companies also participating in the 2017 CYPCLC scholarship program. With their support, three underfunded dioceses previously not scheduled to attend are afforded the opportunity to travel to and participate in the conference.

ABOUT SELECTiON.COM® 

SELECTiON.COM® is a nationwide provider of criminal and pre-employment background screenings, also referred to as a Consumer Reporting Agency. Headquartered in Cincinnati, OH, SELECTiON.COM® is a veteran-owned company that has been in business since 1991 and offers more than 21 background and data collection services. www.selection.com

About CYPCLC

Formerly known as the National Safe Environment and Victim Assistance Coordinators Leadership Conference (NSECVAC), the Child & Youth Protection Catholic Leadership Conference (CYPCLC) is an annual forum for all Catholic leadership to share and receive resources and suggest best practices with the Secretariat of Child & Youth Protection for carrying out the mission of protecting children and youth and fulfilling outreach to survivors of abuse. The 2017 Conference will take place in Savannah, Georgia at the Hilton Savannah Desoto Hotel located in Savannah’s beautiful Historic District. The event is inclusive of all individuals regardless of job title who work diligently to keep the promise to protect and the pledge to heal. http://cypclc.wixsite.com/2017savannah

Why do Employment Verifications take longer to complete?

Why do Employment Verifications take longer to complete?

Many employers today not only run a criminal history on their applicants, but prior employment verifications, as well. Running this type of report on your applicant can help you determine if you have chosen the right candidate for the position based on an honest assessment of past work experiences.

Especially since they know that their information is going to be verified by a third party, it also compels your applicants to be honest with you about their previous employers, dates of employment and positions held.

Although Employment Verifications are a key component in running a background check, some may take a while to complete.

Why, you ask? Employment Verification

Here are some reasons why Prior Employment Verifications may take a little longer to complete.

  1. The client or applicant does not provide a phone number for the previous employer.
  • When an applicant does not list a phone number for their former supervisor or employer, it may take additional time (and multiple requests) to track down a new number. Without a direct line to a supervisor, it may also increase the amount of time to work through the corporate offices.
  1. The supervisor’s name that was provided, no longer works for the company.
  • If the supervisor listed is no longer employed with the company, we must contact HR directly. Contacting HR may take longer than talking to a direct supervisor, because HR has more requests and employee records. Plus, HR is less likely to provide complete or detailed information.
  1. The company is out of business.
  • When an applicant lists a company that is out of business, it is almost impossible to complete a verification. Without direct access to former employees or management, the applicant may have to source personal contact information from previous supervisors.
  1. The previous employer asks for a “wet” signature release form from the applicant to be faxed to them.
  • All applicants are asked to provide an electronic signature via our SELECTiON.COM® online dashboard, Fastrax Select®. However, some HR policies require a physical signature. In such cases, the applicant will be required to take the extra step of submitting a fax or email copy of a physically signed document.
  1. The prior employer only uses third-party providers.
  • If an employer refuses to give verification over the phone and/or uses a third-party provider, SELECTiON.COM® must follow a different path to complete the verification. add third-party providers are usually fee-based and will add extra cost to the process, in addition to requiring approval from the applicant and the client.
  1. The employer no longer has the applicant in their archived system.
  • Most employers don’t keep records forever. If an applicant lists a very old employment, we may be unable to verify due to the age of the record, or may not be able to spend the time necessary to source archive documents.
  1. Large corporations have several locations and the client/applicant only enters in the company name.
  • Without detailed information, it makes it much harder to complete an employment verification. Most times if a specific location is not listed, we are forced to go through corporate HR. With large corporations that have multiple franchise owners this can be especially difficult.

At SELECTiON.COM®, our In-House Verification Department will help improve your workflow by making these calls for you after gathering basic, yet IMPORTANT, data (e.g. supervisor name, company name and phone number) prior to beginning the process.

SELECTiON.COM® will make the first attempt to reach the previous employer(s), as provided by the client or applicant, within 24 hours of the order date.  Our logs notes are up-to-date and in real-time, so you can always see the exact status of your request.

The time it takes for us to complete an employment verification can differ depending on the circumstances. Here at SELECTiON.COM®, we pride ourselves on being prepared for any circumstance thrown our way.

Our employment verifications are an essential part of any background screening process and we do our best to complete them in a timely manner. The quickest way to complete any employment screening is to remind applicants to provide the most up-to-date and current information.

Check out: https://selection.com/employment-verification-check/ for more information on how we can help you complete employment verification today!

Happy New Year From SELECTiON.COM®

Happy New Year From SELECTiON.COM®

The calendar says that it’s 2017.  

Christmas was only a little over a week ago, yet it already seems like such a distant memory.

One of my neighbors had their decorations down completely by Noon on December 26. I watched as a maintenance worker began dismantling the tree in the lobby of our building at 8 AM on the first day back to work after Christmas.

So, by now the holidays are certainly over…right?

My mom always used to say that Christmas lasted AT LEAST until the three wise men made their way to the baby Jesus, which by traditional calendars is January 6, or the Feast of the Epiphany.

So, for me, I’m still celebrating the season. Although truth be told, I did take down the little wooden Christmas tree in my office on Tuesday.

Even though the calendar has turned over, this is still a perfect time to take stock of what’s important in our lives, embracing the spirit of the season (just past) and looking forward with hopeful anticipation to the year ahead.

It’s an opportunity to slow things down just a little bit after a holiday season that despite its length seems to always fly by in a blur as we conduct one frenzied search after another for the perfect gift that includes a coupon code for free shipping.

Not only do we so often forget the true meaning of the season, but in many cases, we find ourselves wishing that Christmas would hurry up and get over with.

Well, it is. Over.

But let’s not despair. The wise men aren’t here yet and baby new year is still in diapers, so there’s still time to embrace the reflective spirit of the holiday season.

With that in mind, I’d like to remind all of my family, friends, clients and coworkers to take a moment to reflect on what’s really important. And not just today, this week, or month, but year-round.

It’s time for God. It’s time for family. It’s time for you. Make the most of your time.

Let’s make 2017 the best year ever!

And even though it’s only 354 days till Christmas, let’s not rush it.

SELECTiON.COM® Continues To Look Forward While Giving Back

SELECTiON.COM® Continues To Look Forward While Giving Back

CINCINNATI, OH – Although it is a leading technology and information-based company that usually LOOKS FORWARD to the latest innovations and integrations to better serve its customer base, once again this holiday season SELECTiON.COM® took time to GIVE BACK to the local community in which it is headquartered.

Photo: Pressley Ridge Ornament on the SELECTiON.COM® Giving Tree

A faith-based organization, SELECTiON.COM® regularly gives thanks for its many blessings, the greatest of which is its thoughtful and caring staff. For Christmas 2016, the company embraced an initiative first suggested by a few employees who arranged a “giving tree” partnership with a local charity and the children they serve.

Pressley Ridge is a national non-profit that provides educational opportunities, foster care connections, residential options, and community-based support for children and their families. The Pressley Ridge of Southwest Ohio Chapter hosts a giving tree event every year, where individuals or companies can donate toys to children.

As part of this tradition, SELECTiON.COM® set up a Christmas Tree in the lobby of their Tri-County offices upon which were placed custom Pressley Ridge ornaments. Each ornament provided detailed information about a child, including name, age, interests, hobbies and their Christmas wish list.

Pressley Ridge coordinated the project from start to finish, even sending additional ornaments as the demand grew.

As a result, SELECTiON.COM® helped make Christmas a little bit more magical for 28 local children. Additionally, the team collected spare change during the season and raised nearly $500 in gift cards to purchase additional gifts for the children at Pressley Ridge.

For more information about the Pressley Ridge Giving Tree program visit http://www.pressleyridge.org/.

Photo: SELECTiON.COM® Verification Specialist JoAnna Edwards as Santa’s Helper

ABOUT PRESSLEY RIDGE

Pressley Ridge provides services in Education, Treatment Foster Care, Residential, and Community-based programs to over 5,400 children and families annually, in six states as well as internationally in Portugal and Hungary. For almost two centuries Pressley Ridge has served society by caring for its most vulnerable members with a basic philosophy that aspires “to change the world one child at a time”. www.pressleyridge.org

ABOUT SELECTiON.COM®

SELECTiON.COM® is a nationwide provider of criminal and pre-employment background screenings, also referred to as a Consumer Reporting Agency. Headquartered in Cincinnati, OH, SELECTiON.COM® is a veteran-owned company that has been in business since 1991 and offers more than 21 background and data collection services. www.selection.com

WHY Entering the Correct Information is EXTREMELY Important for Employee Background Checks?

WHY Entering the Correct Information is EXTREMELY Important for Employee Background Checks?

In today’s world, where information is extremely important, how do you know you’re getting the correct information? Especially when you are making hiring decisions based off of this information. 

One major component is to make sure you’re entering and providing the most accurate information possible. A single typo can throw off the whole background screening process.

So, how do you know you have the correct information on an individual? Some rely solely on trusting the applicant, while others check photo ID’s to confirm the information. However, retrieving the correct information is only the first step. The second step is making sure to enter the correct information.

Some background checks run on Name and Date of Birth or through Social Security Numbers. If one letter or number is incorrect, it could possibly skew the results in their entirety. This could be the difference between a great hire and risky hire that could potentially be a liability to the company.

Since there is no way to tell if the information provided is inaccurate, the system is going to run the full background check report with the name and information you provided. If a typo is missed or you enter the wrong data, we have to start the request over from the beginning. Both scenarios cost additional time and money to correct.

At SELECTiON.COM® we stress the importance of reviewing this vital information. Before you can submit an applicant for screening you should check the review page to make sure everything has been entered correctly. It’s important for both applicants and employers to understand how important correct information can be.

We do this because the correct information is so vital to complete an accurate background check. Always remember, the information you receive is only as good as the information you provide.

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