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Background Check Best Practices

Background Check Best Practices

When searching the pool of job candidates, finding the right person is not always an easy task. One essential piece of the hiring process is running a background check. Ninety-six percent of employers run background checks on candidates, according to a PBSA national survey. 

It is a critical part of recruitment and onboarding. When searching for a candidate, you want to make sure they are the right fit, and there isn’t anything in their background that could be a risk to your organization. 

Here are some simple tips to keep in mind when running background checks. 

Include candidates in the process 

The candidate must understand why they are consenting to a background check. Transparency is essential when you’re running a background check. This allows you to continue establishing a relationship with the candidate while remaining compliant with the law. The Fair Credit Reporting Act (FCRA) requires employers to obtain the applicant’s consent before running a background check. The release form for the background check must stand-alone and be separate from the employment application. 

Know what you want out of a background check 

You should know beforehand what background check you are running. Also, understand why the background check is needed. Look at your industry and the job requirements to determine what type of background check should be run. There are numerous types to choose from, but make sure you are only running reports that are vital for the job.  

For example, if you are hiring someone who will be driving a company car, then you should run a Motor Vehicle report. We recommend that you apply the same standards to everyone, based on the job description. It’s illegal to check the background of applicants when that decision is based on a person’s race, natural origin, color, sex, religion, disability, genetic information, or age. Blanket hiring practices often lead to unintentional disparate impact. Disparate impact refers to employment policies that have an unintended and adverse effect on members of a protected class, even if the policy’s language seems neutral. Have a conversation with your legal team about your hiring process and see how background checks best fit. 

Use a third-party background screening provider 

Contact a third-party background screening provider to run the background checks for your company. Don’t rely on a Google search or look up a candidate on Facebook. These searches are not enough and do not show the whole picture of the candidate. Although this will require a budget, your company will receive quality background check reports.  

Don’t automatically reject candidates with a record 

Make sure that you are giving all candidates an equal chance. Best practice is to not immediately disqualify a candidate from a job because of a hit on their record. You could be missing out on a dedicated, hard-working employee, because of a criminal record that is unrelated to the job. Work with your legal counsel to define what types of criminal records will disqualify an applicant for each position. Use the information on the background check to make an informed, thoughtful decision. 

Be open with communication 

Whatever you find on the background check report, be open with your candidate. If a question arises, ask them. Keep the conversation going. There are many reasons why an issue can occur, so be comfortable speaking about the process with the candidate. If you choose not to hire the applicant, based on any reason in whole or part of the background check, then you must send a Pre-Adverse Letter, copy of their background check and consumer rights. Wait five business days to mail an Adverse Action letter to allow the applicant time to dispute the claim. You don’t want to miss out on a fantastic employee in the future because you didn’t ask the candidate about something in their background check. 

Contact us today to see how SELECTiON.COM® can take your employment background check process to the next level.  

This article gives a general overview of the legal matters. However, it is your responsibility to ensure compliance with all the relevant federal, state, and local laws governing this area. SELECTiON.COM® does not provide legal advice, and we always suggest consulting your own legal counsel for all applicant approval matters.  

Criminal Record Research FAQs

Criminal Record Research FAQs

At SELECTiON.COM®, we have received many questions from hiring managers about criminal record requests over the years. As an expert in criminal record research, you can count on us to have the answers you need. 

In this article, we’ll discuss some of the most common questions we receive when it comes to criminal record research. 

Do all county courts deliver the same information? 

No. There are over 3,000 jurisdictions nationwide that each has its own system. Every county has its own procedure for handling public record access. While many allow online access to their public records, some counties still use ledger books or microfilm for storage of their court records. Even when electronic records are available, additional details sometimes need to be obtained directly from the courthouse by our well-trained researches to hand-search dockets, gather information from an on-site portal, or request information from clerk personnel.  

Why do some searches take longer than others? 

Turnaround times for public record research can be impacted by several factors, including the availability of records and the lookback period. Also, not all criminal data is available digitally, which causes variances in turnaround times from county to county. The research time can be delayed when there is a “hit” on a record, and the researcher needs additional time to verify the record further. Many courts have restricted or redacted personally identifiable information such as date-of-birth, from public indexes, requiring extra time to confirm that records belong to a specific person. 

How far back do criminal record searches go? 

Typically, employers go back seven-years, although some states go back further. Each state has its restrictions. In several states, reporting dismissed cases is limited to seven years from the date of disposition. Some states prohibit the reporting of certain types of non-convictions or convictions. 

How do you perform the research?  

It is essential to have an experienced team of researchers with a well-established quality program. It is also necessary to have procedures in place that allow the organization to understand what information is available at the court levels, whether it’s accessible online or in-person. Public record research and criminal record research are both vital for background screening and require a high level of specialization and experience.   

At SELECTiON.COM®, we have a nationwide network of court researchers to complete the thousands of requests we receive in a day. The researchers transcribe criminal records into our Fastrax® system, so it is readily available for our in-house team. The records are then sent to our quality assurance team for final review.  

Contact us today to see how SELECTiON.COM® can take your employment background check process to the next level.  

This article gives a general overview of the legal matters. However, it is your responsibility to ensure compliance with all the relevant federal, state, and local laws governing this area. SELECTiON.COM® does not provide legal advice, and we always suggest consulting your own legal counsel for all applicant approval matters.  

Extended Fingerprint Hours in the Evening 

Extended Fingerprint Hours in the Evening 

We are excited to announce that the BCI and FBI fingerprint hours at our conveniently located Tri-County office are extending into the evening. By lengthening our hours, it allows a more significant window for applicants and volunteers to be fingerprinted.    

Our Tri-County location will continue to be open for walk-ins from 8 AM- 4:45 PM, Monday through Friday. Beginning November 4th, we will add additional appointment only hours from 4:45 PM-6 PM. Applicants can call 513-522-8764 ext. 3034 for booking or use the online booking system on our website under Fingerprint Services.    

“We are constantly listening to what our clients want, and then analyzing our services to serve them better,” said James Boeddeker, SELECTiON.COM® President. “The extension of hours allows us to serve our clients better and in doing so, provides much needed extra time for individuals to make their way in for fingerprints.”  

We also offer mobile fingerprint sessions for clients. We will travel on-site to provide fingerprint services for parties of ten or more for a fee, or parties of twenty or more at no cost. 

Founded in 1991, SELECTiON.COM® is one of the nation’s leading providers of pre-employment background screening services. We offer the largest network of in-house researchers, the fastest turnaround on criminal background checks and drug screening, and unsurpassed customer service. The average turnaround time on criminal background searches is two business days. Thousands of employers nationwide rely on SELECTiON.COM® to help them make smart hiring decisions.   

Employee Spotlight: LeAnn Bick

Employee Spotlight: LeAnn Bick

LeAnn Bick has been a valued member of SELECTiON.COM® since 2000. Here’s a little more about her:

 

Favorite part of working at SELECTiON.COM® 

My work family, everyone is always helpful, supportive and passionate about their work.  We work diligently to keep our clients safe. SELECTiON.COM® is the difference!

 

Favorite Food

Lasagna

 

Favorite Quote

“Live for today, tomorrow is promised to no-one.”

 

Favorite Hobby

DIY projects, especially repurposing old furniture

 

Fun Fact

I love muscle cars. I drove a 1971 Nova in high school.

Testimonial from Sibcy Cline

Testimonial from Sibcy Cline

Hi, I’m Amy Goodman. I’m the Vice President of Human Resources for Sibcy Cline. I am thankful for SELECTiON.COM® and how vital of a partnership we’ve had over the past couple of years that we’ve been working together. Our background checks have come faster. We have been able to customize everything with them. That was something that we couldn’t find with other vendors and partners in the past. We are super thankful for them. Thanks, Julie. She’s the best.

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Amy Goodman
Vice President of Human Resources

Sibcy Cline

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