Hiring During Your Busy Season

Hiring During Your Busy Season

Spring has sprung, which means hiring season is ramping up.

Businesses across the country are preparing for summer and their busy season. They are stocking up on things like employees, merchandise and inventory.

While getting ready for business to ramp up, you should also consider how you are hiring your staff. Small businesses often hire family and friends thinking they are reliable and trustworthy. While they are in most cases, all it takes is one bad apple to leave a bad taste in your company’s mouth.

What if you hire a family friend just for the summer? He comes from a great family and is a good kid. What could go wrong, right? What if he had a DUI just weeks before you hired him. Would you still like him to drive company vehicles?

Listed below are some recommended background checks: 

– National Criminal Database Search

– County Criminal History Report

– Sex Offender Registry

– SSN Trace/ Validation

– Employment Credit Report

– Workers’ Compensation Report

Consider running a background check on new hires. As much as you might think you know about them, it’s still important. Running a criminal background check along with employment verifications will tell you the things you must know when hiring

. Criminal and financial records can be indicators for future behavior. If someone has a long history of workers’ compensation and have filed for bankruptcy, they are more likely to steal from the company or fake an injury.

Here at SELECTION.COM we can work with you to make your busy season run smoothly. Allow us to help you make your background check process go seamlessly.

Why Character References Are Important:

Why Character References Are Important:

Background checks are an essential part of any hiring process. And while most companies think that criminal history along with education and employment verifications are enough— there is another way to find out more about a potential employee.

Character references can be supplemental and used to verify more information about previous work experience. 

SAMPLE QUESTIONS:

  1. If provided the opportunity would you hire him/her again? Why or why not?
  2. What can you tell me about his/her personality?
  3. What can you tell me about his/her work ethic?
  4. How reliable is he/she?
  5. What can you tell me about his/her ability to get along with his/her peers and supervisors?

Character references allow you to get more in-depth information about a candidate. Just verifying that a candidate worked at a certain company in the past isn’t always enough. References give you more information than basic dates of employment.

Character references allow you to receive more information such as time and attendance by talking with direct supervisors. Since the questions are more in-depth, we can get a better sense of work ethic and personality.

For example, if you are hiring for a position that requires very strict attendance policies, you need to know if the candidate has had attendance issues in the past.

Character references give insight into a candidate’s personality. While most questions are very standard, talking to a direct supervisor who knew the candidate personally gives you more accurate information.

SELECTiON.COM® goes above and beyond standard background checks. Our education and employment verification packages can be customized to fit your every need.

We want our clients to KNOW they are getting the most information about a potential candidate as possible.

 

By: Jordan Henges – SELECTiON.COM® Social Media Manager

Why Background Check Companies Should Have a QA Process

Why Background Check Companies Should Have a QA Process

From time to time, some of our clients question why SELECTiON.COM® follows a QA process for our electronic database searches. Our SEARCH AMERICA® Reports come back showing “hits” about an Applicant.  This QA process takes some extra time to complete, but we believe that taking this extra QA step is important for two reasons:

  1. The final report that we send to the client is more trustworthy; we verify that any conviction record showing on the original SEARCH AMERICA® Report is indeed valid according to the latest state and county records on file with the courts.
  1. The federal Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq. (FCRA) actually requires a Consumer Reporting Agency (CRA) to take steps to verify the accuracy of information listed in a Consumer Report (CR).  Two sections of the FCRA, in particular, address this issue. They are FCRA § 607(b) and FCRA § 613(a):

FCRA § 607.  Compliance procedures [15 U.S.C. § 1681e]

(a)           . . .

(b)            (b)     Accuracy of report.  Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates.

FCRA § 613.  Public record information for employment purposes [15 U.S.C. § 1681k]

(a)    In general. A consumer reporting agency which furnishes a consumer report for employment purposes and which for that purpose compiles and reports items of information on consumers which are matters of public record and are likely to have an adverse effect upon a consumer’s ability to obtain employment shall

(1)  at the time such public record information is reported to the user of such consumer report, notify the consumer of the fact that public record information is being reported by the consumer reporting agency, together with the name and address of the person to whom such information is being reported; or

(2)  maintain strict procedures designed to insure that whenever public record information which is likely to have an adverse effect on a consumer’s ability to obtain employment is reported it is complete and up to date. For purposes of this paragraph, items of public record relating to arrests, indictments, convictions, suits, tax liens, and outstanding judgments shall be considered up to date if the current public record status of the item at the time of the report is reported. (emphasis added)

 

Both of the FCRA sections listed above have been the subject of litigation during the past few years. Such litigation is very costly and time consuming.

In light of cases such as Smith v. Hireright and Dalton v. Capital Associated Industries, and based upon its own industry experience, SELECTiON.COM® has adopted its QA process for any SEARCH AMERICA® database search report that contains negative information as its best practice to verify search records are as up-to-date and accurate as possible before reporting them to SELECTiON.COM® clients.

In both of the cases cited above, the parties spent thousands of dollars in litigation expenses. If the CRAs involved in these cases had used a QA process to verify their electronic database search results, they could have avoided the time and expense of the federal court lawsuits that cost them so much time and money to defend.

SELECTiON.COM® is committed to a very thorough QA process for all of our SEARCH AMERICA® reports. By choosing SELECTiON.COM®, you will get the most accurate and up-to-date background check reports possible.

Contact us today to see how SELECTiON.COM® can take your employment background check process to the next level.

NOTE: The contents of this article are not legal advice for your particular situation. You should neither act nor rely upon anything stated in this article without first consulting your own legal counsel.

Who Are You REALLY Hiring?

Who Are You REALLY Hiring?

How do you really know who you’re hiring? Does the interview and application allow enough face-to-face time for you to really get a good read on an applicant? Do you have enough knowledge about the applicant to make a great hiring decision?

In today’s workplace, background screening programs are a common part of the hiring process. While some companies only run criminal background checks, there is a better solution, verification and reference checks.

SELECTiON.COM® provides four different types of verifications/ checks. character reference

First, is the employment verification report which provides positions held, length of employment, salary, motivation, work habits, and other information about the applicant’s work performance.

Second, is the reference check/ character reference. A reference check gives you more personal insight into the applicant. Things such as reputation, conduct and integrity of the applicant.

Both the employment verification and reference check allow you to get to know the applicant on a more personal level. These checks provide information that allow you to make a much more educated and insightful decision.

The last two verification checks are to make sure that their resume and credentials are accurate.

The education verification documents an applicant’s start and end dates, major fields of study and degrees earned. The last is the professional license verification which includes license type, issuing authority and dates of validity.

These four additional verifications/ checks should be implemented into your background screening program.

Adding these provides insight into the behavior of the applicant along with other aspects of their work habits that you might not have discovered through a basic interview. So, next time you hire, try running these additional checks, so you really know the individual you are hiring.