Hiring During the COVID-19 Pandemic

Emergency shutdown procedures are being enacted across the U.S., causing disruptions in the lives of many Americans. Some companies are being forced to shut down completely, while others are struggling to keep up with increased traffic. In the coming weeks, in addition to the new hires being needed just to meet demand, many of these businesses will likely be faced with staffing issues as their employees call off sick. Even symptoms of the common cold will be enough to justify someone needing to staying home. In fields that require hands-on employees, such as grocery stores, utility companies, and delivery services, that can cause real issues.

The government shutdowns have also caused delays in criminal research, due to courts denying public access to the courthouses. In some cases, records are still available digitally or through fax. In these instances, SELECTiON.COM® and background check providers like us can complete research, though there may be significant delays.

With the high demand for new workers, companies may be tempted to forego background checks to speed up the hiring process. However, with all the uncertainty going around, we would argue that now is the most crucial time to stay vigilant. You need to protect your employees and customers, and background checks are one of the most effective ways of doing that.

How SELECTiON.COM® can help

Our Search America® repository is the most extensive database in the industry, with over one BILLION records. Combined with our criminal county check, this will give you the most accurate picture of your applicant’s criminal history.

Search America® provides a criminal history snapshot by pulling data from more than 1,500 sources in the United States and abroad. The database aggregates information from Administrative Offices of the Courts, Departments of Correction, Sex Offender Registries, as well as county court record information from cooperating jurisdictions.

This search also pulls from an extensive list of national security and international sources, including INTERPOL’s Most Wanted List and the Office of Foreign Assets Control (OFAC) terrorist watchlist.

What makes Search America® stand out from other databases is that it also includes records from any criminal county background checks we’ve previously completed *. That includes counties whose data wouldn’t normally be accessible online. Considering we’ve been in the background check business since 1991, that’s a significant amount of records you won’t find elsewhere.

Our extensive researcher network assures that even amid state mandated shutdowns, SELECTiON.COM® is continuing to provide the highest level of criminal records research whenever possible.

In addition, our experienced Quality Assurance team of knowledgeable researchers review criminal hits to help ensure you aren’t overwhelmed with false hits or forced to make decisions based upon faulty data.

In these uncertain times, it pays to have a trusted partner who can provide the data you need as well as the customer support to answer all the questions you have. Our five-star customer support team is not only industry experienced, but tenured in their time with our company. Even throughout the chaos of the COVID-19 outbreak, our staff is still available to you via phone, email, and chat, Monday through Friday, from 8 am to 8 pm.

SELECTiON.COM® also employs dedicated Client Retention Specialists who focus solely on communicating with our clients and validating that their needs are being met.

Contact us today to see how SELECTiON.COM® can take your employment background check process to the next level.   

This article gives a general overview of the legal matters. However, it is your responsibility to ensure compliance with all the relevant federal, state, and local laws governing this area. SELECTiON.COM® does not provide legal advice, and we always suggest consulting your own legal counsel for all applicant approval matters.  


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Article by SELECTiON.COM®

Founded in 1991, SELECTiON.COM® is one of the Nation’s leading providers of pre-employment background screening services. We offer the largest network of in-house researchers, the fastest turnaround on criminal background checks and drug screening, and unsurpassed customer service. Our web application, FASTRAX Select™, allows employers to verify an applicant’s background check information quickly and accurately from the convenience of a personal computer. Average turnaround time on criminal background searches is 2 business days. Thousands of employers nationwide rely on SELECTiON.COM® to help them make smart hiring decisions.